Our Services
Hybrid Workplace Strategy Consultation
By thoroughly reviewing and analysing all aspects of the workplace, we can develop a strategy that delivers the best possible outcome for your business. Our workplace strategy consultants concentrate on the interaction between workstreams to identify genuine spatial and technological needs. The goal is to ensure your people can work comfortably, efficiently, and effectively.​​​​
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Space Planning
Space planning is both a science and an art. As businesses grow, contract, and evolve, so do their real estate needs. Thoughtful space planning makes adaptation easier​​​​​
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1. Utilises a space budget to determine the required amount of space.
2. Considers common workplace standards and specific accessibility requirements.
3. Is strategically zoned to create areas for focus and collaboration.
Our space planning team understands how to create a seamless flow within your space to deliver an intuitive workplace experience. We’ll help you define your spaces, technologies, and facilities to maximise the efficiency of your available space.
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Occupancy Analysis
By using multiple business intelligence technologies, specially Power BI we provide dashboards and reports that tell you how the space is being used and provide insights on how to get the best use of space.
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Meeting room analysis
Desk usage
Capacity management
Access control data
Desk booking data
Sensors data
Visitor management reports
Data Intelligence
We are now in the beginning stages of the 4th Industrial revolution whereby the new currency is data!​
To truly harness the power of industry 4.0, businesses must be data-driven. Meaning, they must excel at three things:
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Acquire
Acquiring data is the first step towards
becoming a data-driven organisation
Analysis
Analysing the data is pivotal to discover insights that will become extremely useful to the business.
Act
Acting on the insights that are discovered through data analysis is the only way to further human progress. By the using software and applications data intelligence will show you a return on your data investments, helping you on your way to becoming a data driven organisation.
Our Approach to Hybrid Workplace Strategy Consultation
Understand
Business Objects, Nature of Works, Company Ethos, Values & Culture, Team Aspirations
Analyse
Utilisation Data,
Work Style,
Space Standard,
Relationships,
Space Budget
Proposed
Space Planning,
Key Building Characteristics,
Services Infrastructure
Review
Test Layouts
Budget & Programme Implications
Recommendations
Workplace Operations Management
Key aspects of workplace operations management typically include
Change Management
Change is often implemented without a clear strategy or defined goals, leading to confusion and inefficiency. We take a different approach. Our team integrates seamlessly with yours, focusing on delivering practical, measurable results that drive real progress and transformation
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Change Management prepares your team for new ways of working or adapting to a new environment. It's a critical best practice in Workplace Strategy that ensures a seamless transition, enabling your people to adapt quickly and succeed in their new workstyles or spaces. This approach focuses on supporting employees through the change process, empowering them to thrive in a transformed work environment.
Our Change Management Services
- Ensures your team is fully prepared for changes in their workplace or work style.
- Develops and implements a comprehensive communication and engagement strategy.
- Facilitates engagement, process management, and knowledge transfer.
- Identifies training needs and provides additional support where required.
- Guides your teams in understanding the reasons behind the changes.
- Detects potential roadblocks and crafts strategies to overcome them.
- Integrates cultural elements, such as brand identity, ownership, and community, into the change process.
Process Optimisation
Process Optimisation is the practice of improving business processes to enhance efficiency, reduce costs, and increase productivity. It involves analysing current workflows and identifying areas where changes can lead to significant improvements in output or resource utilisation.
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Benefits of Process Optimisation​
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1. Increased Efficiency
2. Cost Reduction
3. Improved Quality
4. Enhanced Customer Satisfaction
5. Better Decision-Making
6. Scalability
7. Risk Reduction
8. Employee Satisfaction
9. Better Resource Utilisation
10. Innovation and Agility
Resource Allocation
Managing resources such as staffing, supplies, and office equipment to ensure they are utilised effectively and are available when needed. This includes coordinating the use of meeting rooms, workstations, and other shared spaces
Benefits of Resource Allocation
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- Optimised Use of Resources
- Cost Savings
- Improved Productivity
- Better Decision-Making
- Adaptability
- Enhanced Project Management
- Risk Mitigation
- Boosted Employee Satisfaction
Facilities Management ( FM )
Operational FM is the backbone of your business. It ensures your largest assets run efficiently, creating an environment where your most valuable assets your people are happy, healthy, and productive
OUR APPROACH
We collaborate closely with you to fully understand your business's operational needs, creating bespoke Facilities Management (FM) solutions that can be delivered individually or as a comprehensive package tailored to your requirements. We recognise that every business is unique, and as your needs evolve, our FM solutions can adapt to keep pace with the changing workplace. This approach allows you and your team to focus on what you do best, knowing you're working in a safe and well-managed environment.
Hard FM Services
Mechanical & Electrical Services, Specialist Maintenance Solutions, Fabric maintenance, and Statutory Testing & Compliance
Soft FM Services
Grounds Maintenance, Specialist Deep Cleaning, Industrial Cleaning, Janitorial Services, Security, Window Cleaning
CAFM
Computer Aided Facilities Management (CAFM) Software for Contract Management, Support, & Reporting Functionality
Dynamic Reporting
Using most modern BI services like Power BI, we create dynamic report and dashboard for better decision, using Access control data, Matrix booking data , sensor data
Security Services
Visitor Management, Hospitality Services, Mailroom Operations, Switchboard Management, Meeting Room Coordination, Security, Reception Services, Office Support
Help Desk
24/7 Helpdesk providing a single point of contact to manage and oversee planned and reactive maintenance.
Facility Management ( FM ) Helpdesk & Support Services
We operate a dedicated 24/7 Helpdesk to manage and track all operational Facilities Management (FM) activities. Our Computer-Aided Facilities Management (CAFM) system, generates valuable data, statistics, and reports, enabling us to effectively monitor, record, and report on all maintenance and related activities. This ensures compliance and allows us to keep track of all Planned Preventive Maintenance (PPM) and Reactive Maintenance (R&M) activities to ensure they stay on target.
Our Helpdesk serves as a centralised hub for managing your operational FM needs. Supported by our experienced team, you can always count on a friendly and professional response from our Helpdesk advisors. We are dedicated to providing the support you need to meet and exceed the expectations of our clients every time.
Drawing Office Management H&S Compliance
Our Drawing Office Management system is designed to ensure that all facility drawings and documents are up-to-date, accurate, and easily accessible. This supports efficient space planning, asset management, and compliance with health and safety regulations.
​Our focus on H&S Compliance guarantees that all our operational procedures meet industry standards and legal requirements, reducing risks and ensuring a safe workplace for everyone. By combining Drawing Office Management with robust H&S practices, we help our clients maintain a well-organised, compliant, and secure environment.
Benefits of Drawing Office Management and Health & Safety (H&S) Compliance:
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- Improved Accuracy and Efficiency
- Enhanced Compliance
- Risk Reduction
- Cost Savings
- Streamlined Communication
- Improved Planning and Management
- Increased Productivity
- Audit Readiness
Business Intelligence Reporting & Dashboard Services
Using modern business intelligence tools like Power BI, we clean, manage, and analyze access control data, matrix booking data, sensor data, and headcount data to generate reports and dashboards that support better business decision-making. These reports are then shared with end users through Power BI services
How Our BI Services Benefit You:
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With Techserve's BI Reporting & Dashboard services, you gain a clear view of your business landscape. Our solutions turn complex data into visual insights, enabling you to identify opportunities, forecast trends, and make strategic decisions with confidence.
Key Features:
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Highlight the main aspects of your BI services to help visitors understand the benefits at a glance.
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Customised Dashboards: Tailored dashboards that present key metrics and KPIs in a visually engaging way.
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Real-time Data Analysis: Instant data updates to keep your team informed with the latest insights.
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Advanced Reporting: Detailed reports that provide a deeper understanding of trends, patterns, and business performance.
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Data Integration: Seamless integration of data from multiple sources for a holistic view of your operations.
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User-Friendly Interface: Easy-to-navigate tools that make accessing and analysing data simple, even for non-technical users.
Building Service Layout
This includes the strategic placement and integration of key services such as electrical systems, plumbing, HVAC, fire safety, and data cabling to optimise both functionality and safety.
We ensure that each building service layout is customised to meet the specific requirements of your project while adhering to industry standards and regulations. Our goal is to create a well-coordinated design that supports efficient maintenance, reduces operational costs, and enhances the overall performance of your facility.
Our Building Service Layout services include:
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​** Electrical Systems Design
** Plumbing and Drainage Layout
** HVAC System Design
** Fire Safety and Protection Systems
** Data Cabling and Network Design
** Energy Efficiency and Sustainability Integration
** Compliance with Building Codes and Standards
** Coordination with Architectural and Structural Plans
Project Management
Each project has specific needs, required outcomes, clear purpose and a goal. Clients choose Techserve to manage their projects because we are committed to their success and because we consistently deliver results.
- Handling statutory consultations, including Planning, Listed Building Consent, and Building Regulations approvals
- Evaluating and selecting suitable contractors for the project, either as a whole or in specialist packages
- Procuring contractors
- Administering contracts throughout the construction phase
- Compiling statutory approvals and commissioning certifications
Techserve's project management services include:
- Understanding and developing the client brief
- Creating a project execution plan or development/restoration strategy
- Preparing detailed consultant services agreements, primarily in-house or with trusted external specialists
- Developing risk registers
- Defining roles and responsibility matrices
- Creating Gantt chart programs outlining timelines and key milestones
- Managing the project progression through RIBA Stages of delivery
- Ensuring CDM Regulation compliance
Comprehensive IMAC (Installation, Move, and Change) Services
Whether you're installing new systems, relocating your office, or making crucial upgrades, our team ensures seamless transitions with minimal disruption to your operations.
Key Features:
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Tailored Installations: Custom setup of hardware and software to meet your unique business needs.
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Seamless Relocations: Efficient and secure transfer of IT equipment with minimal downtime.
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Flexible Upgrades and Changes: Responsive service for hardware upgrades, system reconfigurations, and software updates.
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Expert Support: Our certified technicians provide expert handling and post-installation assistance to ensure everything runs smoothly.
Emphasise the benefits of using Techserve's IMAC services:
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Minimise Downtime: Our experts ensure a smooth transition with minimal disruption to your operations.
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Cost Efficiency: Avoid the expenses of unplanned downtime and inefficient setups.
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Expert Team: Experienced professionals with specialised skills in handling all aspects of installation, relocation, and change.
Professional Audio Visual (AV) Services
From equipment setup to technical support, we ensure your audio and visual experiences are clear, engaging, and flawless
Key Services Offered:​
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Outline the specific AV services Techserve provides in a clean, easy-to-read format.
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Event Support: Full-scale AV setup and management for conferences, seminars, and corporate events.
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Presentation Equipment: Projectors, screens, sound systems, and all the essential tools to deliver impactful presentations.
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Video Conferencing Solutions: High-definition video and audio equipment for seamless virtual meetings and collaborations.
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Live Streaming: Reliable solutions to broadcast your events to a global audience in real-time.
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Equipment Rental: Flexible rental options for a range of AV equipment, tailored to your needs.
